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Intelesense FAQ

deployment

Common Questions

• Can I hire Intelesense to install the system for me?

Sensors

• YSI Sensor Calibration

general

Common Questions

• How will the data be collected in the case of medical information as opposed to environmental data?
• What data will be collected for monitoring disease? Are any specific sensors used?
• What is the primary purpose of the system?

intelecell

About the InteleCell

• What is the range of the InteleCell?
• How is the InteleCell powered?
• How many sensors can I hook up to one InteleCell?

Common Questions

• Could an InteleCell be used to provide internet access to a PC in the field?
• What sensors and devices are supported by the InteleCell?
• How do I get my own InteleCell?
• Can I control access to the data collected by my InteleCell?

Configuration Questions

• How do I configure my InteleCell?
• Can I change an InteleCell’s configuration when it is still in the field?

Troubleshooting

• My InteleCell won’t turn on. What do I do?

inteleview

Common Questions

• How can I get InteleView?
• Isn’t InteleView just NASA WorldWind?
• Why do I need to create an account to download Inteleview?

Finding and Viewing Data

• Can I view data that is in Google Earth’s KML format?
• Why can't I see all the real-time sensor and other data?

Installation and System Requirements

• How do I install Inteleview?
• Will InteleView run on my computer?
• Is there a version of InteleView for Apple computers?
• What video cards are supported?

Troubleshooting

• When I zoom in to the world, everything gets blurry. What is wrong?
• I get a “Fatal Error” dialog. What now?
• When I try to start the program it crashes with a "JIT debugger" message.

Uploading and Importing Data

• How do I upload KML or KMZ files?
• How do I import CSV Data?

Using InteleView

• What are the controls for moving around the globe?
• This looks pretty complex. How do I get started?
• Is there a way to save or share a particular view?

website

Account and Access

• I can log in, but each time I visit a new page I am logged out again.
• What do I do if I don’t remember my password?
• Why did I get an email saying my password had been changed?
• What do I do if I can't log in at all?
• I am logged in, but some areas of the website still prompt me for a username and password.
• How do I change my password?

Common Questions

• Are cookies Required?
• How do I log in?
• How do I create an account?
• What web browsers are supported?

The Intelesense Store

• How do I track the status of an order?
• Do I need to create an account to purchase something from the Intelesense Store?
• Will Intelesense store my credit card information?

The Website and InteleView

• What are “InteleView Links”? What are the little globe icons?
• How can I upload data for viewing in InteleView?

Using Groups

• How do I join a group?
• What is the difference between public and private groups?
• I requested access to a group, but it was never granted. What can I do?

Using the Graphs

• How do I download the data used to generate the graph?
• How can I zoom in or out beyond what the range selectors allow?
• How does the histogram work?
• How do I use the graphs?

Viewing Data

• Where do I go to view the data from my InteleCells?
• How do I get my data in a format I can use in other programs?
• How do I find publicly viewable data?